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Legal

Privacy Policy

How we handle the information you share with us.

Last updated: January 2025

1. Overview

This Privacy Policy explains how Pharmex collects, uses, discloses, and safeguards information when you visit our website or submit a business inquiry. It applies to our website and to the business communications that follow from it.

This page is a standard template provided for review. Please have counsel confirm the final wording before publication.

2. Information We Collect

We collect the business contact information you provide through our forms, including name, organization, email address, phone number, country, inquiry type, and message content.

For account holders, we additionally process licensing and registration details required to verify eligibility to purchase prescription medicines and controlled substances.

3. How We Use Information

Information is used to respond to inquiries, verify licensure, process and fulfill orders, maintain required distribution records, and communicate about products and regulatory matters.

We do not sell personal information.

4. Sharing and Disclosure

Information may be shared with carriers, customs authorities, suppliers, and regulators where necessary to fulfill an order or comply with applicable law, including DEA and DSCSA recordkeeping obligations.

5. Data Retention

Transaction and licensing records are retained for the periods required by applicable pharmaceutical distribution regulations. Other inquiry data is retained only as long as needed for the purpose it was collected.

6. Security

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. No method of transmission or storage is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information, subject to our regulatory recordkeeping obligations.

8. Contact Us

Questions about this policy may be directed to Info@pharmex.us or +1 305 786 0500, or by mail to 7891 Stage Hills Blvd, Suite 111, Bartlett, TN 38133.